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  • Alain Trottier

Gartner's 2020 Pedictions

Updated: Jan 3, 2020

Revealed at the IT Symposium/Xpo 2019 in Orlando, Gartner predicts Mobile-accessible cryptocurrency, AI and ML oversight, blockchain will make headlines in 2020.

  1. By 2023, the number of people with disabilities employed will triple due to AI and emerging technologies, reducing barriers to access.

  2. By 2024, AI identification of emotions will influence more than half of online advertisements.

  3. Through 2023, 30% of IT organizations will extend BYOD policies with "bring your own enhancement" (BYOE) to address augmented humans in the workforce.

  4. By 2025, 50% of people with a smartphone but without a bank account will use a mobile-accessible cryptocurrency account.

  5. By 2023, a self-regulating association for oversight of AI and machine learning designers will be established in at least four of the G7 countries.

  6. By 2023, 40% of professional workers will orchestrate their business application experiences and capabilities like they do their music streaming experience.

  7. By 2023, up to 30% of world news and video content will be authenticated as real by blockchain countering deep fake technology.

  8. Through 2021, digital transformation initiatives will take large traditional enterprises on average twice as long and cost twice as much as anticipated.

  9. By 2023, individual activities will be tracked digitally by an "Internet of Behavior" to influence benefit and service eligibility for 40% of people worldwide.

  10. By 2024, the World Health Organization will identify online shopping as an addictive disorder, as millions abuse digital commerce and encounter financial stress.


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